Aloha! I am a fourth-generation Kama'aina who spent many years in business, sales, and marketing honing my customer care skills. I grew up in Makiki and received my BA in Business from the University of Washington and my MBA from the University of Southern California. I've been a headhunter for a large multinational management consulting firm in Taiwan, a GM of a small retail organization, managed a medical practice, and directed e-marketing and promotions for small, local companies. All of this experience has taught me the value of excellent customer service, considerable care for my clients, and strict attention to their needs.
I will make sure your home is well represented or that your search for your next one is successful. I have transacted all over the island and have the experience and skills to take excellent care of you and most importantly, it's my mission.
A few years back Michelle took great care of my Mom’s buying needs so when it came time to sell her condo, there was no hesitation, I wanted Michelle. Selling a home is so stressful but Michelle made the process incredibly easy and pleasant. She kept me well informed, was very quick to respond to things and in the end, I was very happy with the sale.
I look forward to working with her again to find my perfect home as she did with my mom. I would definitely recommend Michelle Doo Van Rafelghem for her professionalism, her market knowledge and her warm
personality.
Donna O, Honolulu
— Donna O
Michelle is amazing. As it's first and foremost a business transaction, I was incredibly impressed by her professionalism and the speed and accuracy with which she responded to email (I was doing this long distance). That hasn't been my experience at all with other brokers. She had great knowledge of the market, was amazing at working with some others involved in the sale process who were slow in responding, and moved things along quickly and effortlessly. Finally, she was very easy to work with. I'd recommend her without hesitation to friends and family and will certainly use her services when we buy again in Hawaii.
— Brett J.
Michelle was great during the entire process. Not only did she answer all of my questions and take time to explain things to us, she also recommended a lender that was much more responsive to us. The
recommendation of the lender made a huge difference in the process. Michelle did much of the work while on vacation. If she hadn't mentioned to us she was going on vacation we would not have known. Overall
A++++++++++++++++.
Heather Honolulu
All of my experience has taught me the value of excellent customer service, considerable care for my clients and strict attention to their needs. Contact me today!